Delivering quality health care to Veterans
Optum Serve exists for one reason. Actually, make that more than 20 million reasons — to serve those who proudly serve and have served our country.
We’re dedicated to the best standard of care. By partnering with government agencies committed to a variety of members, including, Military Service Members and Veterans, we can provide complete access to health care and a broader range of health services closer to home.
Strong commitment to care for those who’ve served
Across the board, Optum Serve has taken a deep look at every facet of the care experience for our nation’s heroes — and delivers improved quality and access wherever possible.
Our team has a large percentage of Veterans who take great pride in building programs for the military and Veteran communities. Our business was born from Optum and UnitedHealth Group, long-standing, trusted providers of transformative health solutions with compassion and exceptional execution.
Driving positive outcomes for those we serve through robust programs
VA Community Care Network
Optum partners with the VA through its Community Care Network (CCN) as the third-party administrator in Regions 1, 2 and 3. VA CCN provides more than 6 million Veterans with options for receiving quality care in their communities across 36 states, Washington, D.C., Puerto Rico and the U.S. Virgin Islands.
Veteran Resource Connector
Veterans and their families often face challenges understanding all the benefits available to them. Eligibility and costs aren’t always clear. Comparing benefits from employers, the VA and other sources is time-consuming and can be frustrating. Veteran Resource Connector overcomes these challenges by pairing Veterans, their families and caregivers with trained benefits navigators to guide them to needed health and wellness benefits.
Medical Disability Exams
Optum Serve assists the VA in providing quality compensation and pension exams to Veterans and separating Service Members seeking benefits for service-connected health issues.