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Reduce length of stay for newborns

Our Optum nurses help educate expectant mothers about available care options and the benefits of delivering at a level II or III neonatal intensive care facility. Our program has resulted in an 8–10% length of stay reduction for participants and 40–60% reduction in readmissions.1

Guide high-risk individuals to better care

Our NICU nurses and medical directors collaborate with hospital teams throughout the baby’s care journey. High-risk patients are referred to NICU providers located at our Centers of Excellence (COEs). 96 percent of participants felt they had a positive health care experience.2

Improve management of NICU cases

A dedicated team of specialized nurses, case managers and medical directors support newborns and their families during and after discharge. Patients enrolled in the Optum program have a lower number of NICU days — 16.2 days compared to 17.6 days national average.3

Lower overall costs

Our client partners are achieving significant savings, citing a 2:1 ROI.1 Of our participants, 91% agreed that our neonatal intensive care program helped them better manage their situation.2



Awards and accreditations

Recognition from trade associations, regulatory agencies and other governing bodies.

Discover how to partner with Optum today

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  1. Optum analytics, health plan book of business, 2016.
  2. Voice of integrated consumer experience survey, 2016. Neonatal Resource Services book of business.
  3. Optum analytics, health plan commercial book of business in comparison to national health plan commercial average, 2012.