Reduce length of stay for newborns
Our Optum nurses help educate expectant mothers about available care options and the benefits of delivering at a level II or III neonatal intensive care facility. Our program has resulted in an 8–10% length of stay reduction for participants and 40–60% reduction in readmissions.1
Guide high-risk individuals to better care
Our NICU nurses and medical directors collaborate with hospital teams throughout the baby’s care journey. High-risk patients are referred to NICU providers located at our Centers of Excellence (COEs). 96 percent of participants felt they had a positive health care experience.2
Improve management of NICU cases
A dedicated team of specialized nurses, case managers and medical directors support newborns and their families during and after discharge. Patients enrolled in the Optum program have a lower number of NICU days — 16.2 days compared to 17.6 days national average.3
Lower overall costs
Our client partners are achieving significant savings, citing a 2:1 ROI.1 Of our participants, 91% agreed that our neonatal intensive care program helped them better manage their situation.2
- Optum analytics, health plan book of business, 2016.
- Voice of integrated consumer experience survey, 2016. Neonatal Resource Services book of business.
- Optum analytics, health plan commercial book of business in comparison to national health plan commercial average, 2012.