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Here are a few of our top engineers and innovators.

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SPOTLIGHT

Laurie Jones, Digital Accessibility Engineer

I specialize in web analytics and web accessibility, currently working with multiple web property teams to ensure their websites are accessible to people with disabilities.

The Internet and web technologies have opened up a whole new world to people with disabilities. I chose to work for Optum because of the company mission to make health care better for everyone, which aligns very closely with my aspiration to ensure the web is accessible to everyone. 

Watch the video to see how my work helps one blind man access Optum websites. Or read my profile to get to know a little more about me.

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Real stories for real people

 [Laurie]  Sometimes life just doesn’t work out the way you think it’s going to.  I got a degree in Psychology and right out of college I got a job working at a mental health insurance company.  I thought the job was going to be more fulfilling. I had an epiphany on the way into work one day.  I was walking down the cubical aisle and I said, “I can’t do this anymore. This is not for me.”  I was at a juncture in my life where I had to make a choice, and I chose computer programming, and haven’t looked back since.

[Thomas]   I was born 27 week premature.  I was two pounds, two ounces, fourteen inches long.  I’m blind, which is due to oxygen damage  The doctors told my parents that I had a 5% chance of survival.

[Thomas]  My parents always told me that I could do anything.  We went by the philosophy that cannot is not an option.  I can.   

[Thomas] Accessibility, for me, is that anyone can use it, regardless of your ability or inability, or your difference, that you can access the services, the information, the programs that you desire in a very easy way, without any barriers, without any obstacles.

[Laurie]  Web accessibility is the practice of making a web site and its content available to people with disabilities.  My job is to test applications to make sure that they are accessible so that everybody has an equal chance to access our websites and do the things that they need to do to maintain their health.  [page reader] 

[Laurie] When there are accessibility issues on a website, they can be a minor frustration or they can really block a person from completing a task.  So you can imagine if someone who is blind cannot sign into our website, that is going to be a real problem and we have to make sure that those are remediated.  [page reader]. 

 [Thomas]   A normal life to me is the life that I have.   I’m a father, I’m a husband, I’m a motivator, I’m a musician.  I am a testament to how innovation and technology can impact someone's life.

[Laurie]  learning about web accessibility brought meaning to my work and every day I could log off and know that I made a difference 

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A few of our top engineers and innovators

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Elizabeth Christofer

Elizabeth Christofer

Vice President, Global Health Care Delivery

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John Fillman, Innovation Lead, Entrepreneur in Residence

John Fillman

Innovation Lead, Entrepreneur in Residence

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Thao Fiore, innovation lead, extended reality capability owner

Thao Fiore

Innovation Lead

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Tom Gilbertson, senior director of AI delivery and innovation

Thomas Gilbertson

Innovation Lead

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Rick Hamilton, senior distinguished engineer 

Rick Hamilton

Senior Distinguished Engineer

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Kerrie Holley, SVP and technology fellow 

Kerrie Holley

Senior Vice President and Technology Fellow

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Mike Jacobs, technology fellow and SVP engineering 

Mike Jacobs

Technology Fellow and Senior Vice President, Engineering

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Jess Lewis 

Jess Lewis

Vice President, Innovation, Research and Development

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Mark Megerian, senior distinguished engineer 

Mark Megerian

Senior Distinguished Engineer

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Ravi Narasimhan, VP of IT 

Ravi Narasimhan

Innovation Lead

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Mike Nolan, innovation lead  

Michael Nolan

Innovation Lead

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Lee Shirkey, director of innovation

Lee Shirkey

Innovation Lead

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Tom Sullivan, innovation lead  

Thomas Sullivan

Innovation Lead

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Tzy-Hwa  

Kathy Tzeng

Senior Distinguished Engineer

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Laura Vanden Heuvel

Innovation Lead

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